Overview
In the world of artist alleys and tabling, information are often scattered across various platforms, making it difficult for new artists to discover up-to-date information and find table buddies. Therefore, my team and I decided to create Artlink, an app that acts as a centralized platforms where artists can find table buddies, discover accurate event information, and connect with other like-minded peers.
Timeline
August 2025 - November 2025
Type
University Goup Project
Role
UX/UI Designer, Researcher
Tools
Figma
|
Adobe Illustrator
|
Adobe Photoshop
Context
This project was completed via a series of assignment part of the Interactive Technology Project subject at the University of Melbourne. This course focused on the end-to-end process of researching, designing, prototyping, and evaluating an innovative digital solution within a chosen problem domain. Working in teams, we are required to identify a real-world issue, analyze relevant stakeholders, and iteratively design a test a digital prototype using user-centered and research-based methodologies.

Over the semester, our team developed Artlink, a community platform that connects artists to share event information, find tablemates for conventions, and exchange advice within a creative network. This project progressed through three main stages:

A1 (Exploration & Ideation): We conducted stakeholder interviews and research to create a Rich Picture to visualize relationships, challenges, and opportunities within the problem space. We defined our problem domain around the scattered and inaccessible nature of art convention information and prosed early design ideas.

A2 (Prototyping & Evaluation): Our group produced a detailed high-fidelity Figma prototypes to reflect our Main Design Concept of: “A community platform where artists can connect to find table buddies, receive/give advice, and view event information.” We then evaluated the prototype through user-based testing and developed a User Journey to demonstrate Artlink in action.

A3 (Personal Reflection & Refinement): Individually, we synthesized findings from the group project and evaluated Artlink’s usability, potential, and future directions. This involved identifying the design’s outcomes, risks, and proposing further design ideas that’d shape the next steps of Artlink.

Through this process, we applied principles from design thinking, user research, and usability heuristics, to gain experience in translating real-world challenges into a thoughtful, evidence-based digital solution.

*Disclosure: some of the tasks required a unique contribution from each teammate (e.g. creating one early design iteration each) . For the purpose of this portfolio, I will just display the ones from me.
Problem Domain
In what ways can artists, buyers, and event organizers overcome the difficulty of accessing accurate convention information, booking tables, and find support for art events?
This problem domain was proposed by one of our team members, who is an artist herself and regularly tables at art conventions and Artist Alleys. Tabling refers to setting up a physical booth or table to sell one’s artwork and merchandise. Through her experience, she noticed a significant inconsistency in how tabling-related information is distributed. Details such as table pricing, registration deadlines, printing tips, and even basic guidance on how to price artwork are scattered across multiple platforms: Discord servers, Instagram posts, fragmented community guides, and informal word of mouth.

This fragmentation makes it extremely difficult for new artists to access reliable, consolidated, and up-to-date information, often causing them to miss opportunities or feel overwhelmed during preparation.

Using this as our starting point, we moved into understanding the wider ecosystem of stakeholders involved in the tabling process, from new and experienced artists, to convention organizers, to buyers and community promoters. Mapping these relationships in a Rich Picture allowed us to better understand who we were designing for, what challenges mattered most, and which needs should be prioritized in our design direction.
Rich Picture
The Rich Picture served as a helpful tool in understanding the individual thoughts and desires of the stakeholders, along with how they may present an opportunity or conflict with each other. This diagram helped to build a solid foundation of an interview plan, giving us suggestions on what type of demographic to survey and the types of questions to ask.
Stakeholder Interviews
The interviews revealed that artists consistently struggle with scattered and unreliable tabling information spread across Discord, Instagram, and word-of-mouth networks. Both new and experienced artists described difficulties finding accurate details on table pricing, registration, and preparation, often leading to confusion or missed opportunities. Many also noted a heavy reliance on a few “connector” artists to redistribute information, creating inconvenience for both sharers and seekers.

Participants expressed a strong desire for a centralized, trustworthy platform that consolidates event details, offers guidance, and supports community interaction, including advice-sharing and finding tablemates. These insights validated the core need that shaped Artlink: to provide a clear, organized, and community-driven space that simplifies the tabling experience for all artists.
Early Design Idea
Splash
Event Details
Tabling
Suggestions
Based on our findings and user research, each team member was tasked with generating an initial design concept that addressed the core challenges within the problem domain.

For my early concept, I created Jenny.ai, an app centered around an AI assistant designed to guide artists through the tabling process. Jenny.ai would provide up-to-date details on upcoming events, information on table applications, and tailored suggestions on topics such as printing, pricing, and travel preparation. The idea was to give artists, regardless of experience level, access to reliable information and on-demand support, similar to consulting an experienced artist. The assistant could also recommend local printing services with competitive pricing, helping users make informed, cost-effective decisions.
Early Design Feedback
After flushing out the screens for our early designs, we had users provide feedback on them. The follow were some comments for Jenny.ai:

Areas of Improvement:
UI Design: The users thought the minimalistic look of the UI feels too corporate, lacking personality for an app that is targeted towards artists. They mentioned the app would benefit from personalization and customization options, allowing each user to freely express their artistic style through the UI. This concept is similar to Discord for its profile customizability.
AI Chatbot: Some participants didn’t like the idea of talking with an AI chatbot. They mentioned a preference of talking and taking advice from real peers and artists instead of an automated system.

Areas of Improvement:
Table rental and selection UI: All of the participants liked the UI design for tabling section. They mentioned it is similar to the tools they are already used to, such as movie theater and concert booking, making it more intuitive to use.
Main Design Concept (MDC)
After consolidating our feedback and advices, we’ve landed on our Main Design Concept (MDC), a north star to follow through out the rest of the project:
A community platform where artists can connect with each other to find table buddies, receive/give advice, and view event information.
Persona
Ideation & Early Prototypes
With the MDC identified, the team was able to get our directions aligned. We each took on a few key pages of the app and started designing the wireframes for it. For me, my job was to design the Home, Posts, and Create a Post pages.
Design Goal:
Prioritizes information hierarchy and presentation, ensuring the app is simple and intuitive to navigate around.
Design Ideas:
Clear labels + icons to easily recognize actions
Organized categorization
Using tags and labels to easily identify similar events
Outcome:
Clarity on presenting events and upcoming tasks
Clear interaction choices and options for the users
External consistency with user’s familiar tools
This design focuses on the 4th Usability Heuristics by Jakob Nielsen: Consistency and Standards. While designing the wireframes, I wanted to focus on:

Maintaining a low learning curve for new users:
Making sure the layout, interaction, and feel of the app can resemble the other digital products that the users are familiar with.
For example, the posting page is similar to the posts in Twitter/Facebook/Instagram

Keeping Internal and External Consistency:

The fonts, buttons, and icons have a fixed standard of design across the whole application, minimizing confusion amongst users (INTERNAL)
The design style of the application is similar to the ones that the users are already used to using (EXTERNAL)

Clarity on where to find information:

Relevant information are grouped together for a easier navigation experience
Tags and labels are used to easily identify similar groups of information
Final Prototype
Onboarding
Home
Event Details
Posts
Tablemates
Personal Profile
User-Based Evaluation Testing
1. Purpose and Scope
This user-based evaluation aims to assess the practicality, usability, and user experience of the Artlink prototype. Real users will be invited to complete a sequence of tasks within specific scenarios, simulating how the app will be used in real life.

The evaluation focuses on gathering evidence to demonstrate the app's primary design concepts. Which involves connecting artists, helping them find tablemates for conventions, and providing a platform for promoting their work, which effectively supports the needs of its key stakeholders.
The prototype includes several areas of functionality:
Improved proficiency in design softwares such as Figma, Illustrator...
Alignment, color, typography, consistency design choices
UX Research methodologies
Demographic research/understanding potential users
Market research and competitor analysis
Iterate, feedback, reflect. Repeat.
2. Ethical Procedure
Before the UBE Test, each participant will receive and sign the Consent Form and Plain Language Statement. Participants' identities will remain anonymous. All collected data will be accessible only to the Project team and will be used for academic purposes.
3. Participants
Each team member will test one or two participants, resulting in around 8 – 10 participants in total. We aim for diversity in user backgrounds, including:
New artists (less experienced creators)
Experienced artists (regular exhibitors or freelancers)
International artists (unfamiliar with local practices and culture)
4. Evaluation Method
Participants will complete pre-set tasks sequentially under the guidance of a host. During the test, participants will also be allowed brief moments of free exploration and interaction with other features of the app. Recorders will observe participants' expressions and movements as they complete the tasks and collect any verbal feedback.
5. Post Session Questions
1. How easy was it to complete the tasks 1-10 (10 being worst)
2. How likely would you use this app in the future? 1-10 (10 being most likely) Why?
3. NPS SCORE- How likely are you to recommend this app to others? 1-10 (10 being most likely) Why?
4. Any additional comments?
6. Task Scenarios
Each participant will complete a sequence of tasks within their assigned feature area. Each task is designed to take no more than 1 minutes, ensuring participants can finish the full sequence within 10–15 minutes.

1. Sign in
2. Find information for Animaga 2025
3. Book a table for Animaga
4. Find your chat with Serena
5. Check for recent notifications
6. Browse posts
7. Search for posts specifically for Animaga
8. Use filter function to find posts for anime conventions in sydney
9. Visit a post relating to Animaga
10. Visit their profile
11. Send a request to be tablemates
12. Check out who else is looking for tablemates
13. Send another request to be a tablemate
14. Sent a post to find tablemates
7. Data Collection
Background of participants
Task sequences tested
Observational notes (task performance and confusion points)
Feedback during task completion
Overall feedback for app-use experience (after finishing all the tasks)
Answers to Post Session Questions
Further suggestions
Two evaluators will conduct each session:
Host: introduces, guides, and manages the flow.
Recorder: records observations, timing, and manages consent materials.
8. Data Analysis
After all team members complete the UBE tests, all collected data will be consolidated. We will analyze NPS score, Post-Session Question answers, observation notes, feedback and suggestions. Artlink App will be improved based on real data and feedback provided by users.
9. Results
Further Design
For the final part of the project, we each had to present a possible next step for our app, adding-on to the existing features of Artlink. My take on the next iteration of Artlink will be developing a feature called Artist Circle, a set of topic-based, community-driven disucssion groups that allow artists to connect around shared interests, art forms, or just making new friends. Inspired by Discord servers and subreddit-style forums, which are already familiar and widely used amongst our target audience, we can create dedicated spaces for artists to feel comfortable collaborating, discussing, and supporting one another.

The design direction will be built on the evaluation findings from our participants, where they specified a desire for more warmth, community, and organic interaction. Participants noted that while Artlink successfully consolidates event and tabling information, it still feels more like a tool rather than a communal space of interaction. This makes sense, as currently, Artlink’s only community aspect is reflected through the post and chat feature, lacking a space like Discord servers where a group of artists can connect at once. Therefore, with Artist Circle, I hope to address this gap by offering micro-communities where artists can find belonging, interact, and grow together.
Reflection
As I wrap up my final project for the User Experience Design major, I’ve been reflecting on the key lessons I’ve gained throughout this journey. The first is that UX extends far beyond visual design. It’s about deeply understanding users, researching the market landscape, considering accessibility, mapping out user journeys, and continually testing and refining. These layers work together to shape meaningful experiences, and they’ve shown me that UX principles are highly transferable—wherever there is a product and a user, the same methods and thinking can be applied.

Secondly, this project reinforced the importance of leadership and collaboration. UX designers rarely work alone; we collaborate with other designers, engineers, product owners, marketers, and more. This means we must understand how to communicate effectively within diverse teams. Throughout this project, I strengthened my skills as both a team player and a leader. With five people in the group, I learned how crucial it is to understand each member’s work style, strengths, and areas of difficulty. One teammate might excel in report writing but struggle with presentations, while another may be strong in visual design but less confident in written communication. An effective leader recognizes these nuances and delegates work in a way that allows everyone to contribute at their best.

Finally, I learned the value of gathering feedback from a wide range of users. Designers often assume that their work is intuitive, especially after spending long hours immersed in it. However, we soon realized the importance of feedback and how a fresh pair of eyes can quickly reveal blind spots. During this project, we used the same participants throughout the entire design cycle. While this allowed us to gather consistent feedback on our progression, the judges reminded us that this approach can also limit diversity of insights. Bringing in new testers with no prior exposure would have given us perspectives closer to real-world first-time users.Overall, I believe our team collaborated effectively and created a concept that addresses a genuine pain point within the artist community. This project not only strengthened my UX capabilities but also boosted my confidence as a leader. It has been a meaningful milestone in my growth as a designer.
Have a go at the prototype!